Gift card - Terms and Conditions

What's the secret to selecting the perfect earrings for myself?

The key lies in considering your face shape, personal style, the occasion and your comfort level. Stud earrings, for instance, are universally flattering, while longer designs can create the illusion of a longer neck. 

Can you outline the earring styles Onatah offers?

Absolutely! We offer a diverse range from studs, hoops, dangles and chandeliers to threaders, huggies and even ear cuffs. Each design brings its own charm, catering to various occasions and fashion statements.

I have sensitive ears. Do you have earrings suitable for me?

Certainly! We prioritise comfort and offer earrings made from hypoallergenic materials such as sterling silver and stainless steel. It's always best to steer clear of nickel to avoid any allergic reactions.

How can I ensure my earrings stay pristine?

Regularly wipe them with a soft cloth to eliminate any dirt or oils. It's wise to keep them away from chemicals, lotions and perfumes. For storage, a jewellery box or pouch will protect them from tangling and potential scratches.

I don't have pierced ears. Can I still wear Onatah earrings?

No, all of our earring collections are for pierced ears. But we do offer them in varying styles, such as studs, shepherd hook and drop earrings. 

Is it safe to sleep while wearing my earrings?

We recommend removing earrings before sleep to prevent any discomfort or potential damage. However, if they're snug and not oversized, occasional nights with them on should be fine.

How do I coordinate earrings with my attire?

Balance is key. If your attire is vibrant or patterned, go for understated earrings. On the other hand, with a neutral ensemble, feel free to choose statement pieces.

What earring size is apt for various events?

Formal settings often call for subtlety, making studs or small hoops ideal. For casual or celebratory events, you can opt for larger or more intricate designs.

Can I wear my earrings in the shower or pool?

We advise against it. Showering or swimming, especially in chlorinated pools, can tarnish your earrings. There's also a heightened risk of them getting snagged or misplaced.

What's the best way to clean my earrings?

A mix of mild soap and warm water works wonders for most earrings. For intricate designs, a soft toothbrush can help in gently removing dirt. However, avoid immersing earrings with porous gemstones or organic materials in water.

If you’ve got any more questions about caring for your Onatah pieces or anything about Onatah at all, don’t hesitate to reach out to us, and we’ll be more than happy to assist you.

Where can I purchase Onatah Jewellery rings?

Onatah Jewellery rings are available for purchase through our official website. We invite you to explore our list online to find your ideal piece.

Can Onatah Jewellery rings be resized?

Please reach out to our customer service for information regarding resizing. Some of our rings may offer this option, depending on their design and material.

How do I choose the right Onatah Jewellery ring?

Consider your personal preferences, the occasion and how the ring complements your existing jewellery. Our selection features designs to suit various tastes.

What materials are Onatah Jewellery rings made from?

Our rings are crafted from quality materials such as sterling silver, with some designs also available in gold and rose gold plating, ensuring both beauty and longevity.

How do I choose the right ring size?

You can measure the circumference of your finger and refer to our size guide on the website. If you're between sizes or need further assistance, our customer service team is here to help.

For any additional questions or personalised assistance, please don't hesitate to contact us. We're committed to helping you find the perfect addition to your jewellery collection.

Can I adjust the chain length on my chosen necklace?

Absolutely! We believe that jewellery should fit as beautifully as it looks. That said, each of our necklaces is available in a variety of chain lengths, giving you the freedom to find your perfect fit.

Do you offer matching sets of necklaces and pendants?

Yes, indeed! Our collection includes a selection of beautifully coordinated necklaces and pendant sets. Pairing these pieces together can create a harmonious and compelling aesthetic.

What is your return policy for necklaces and pendants?

At Onatah, your satisfaction is our top priority. We offer a generous 30-day return policy for all our necklaces and pendants. To be eligible for a return, ensure that the item is unused, remains in the same condition as when you received it and is returned in the original packaging. Please note if more than 30 days have passed since your purchase, we can’t offer a refund or exchange.

Are your necklaces and pendants suitable for gifting?

Absolutely! Our starfish necklaces and boho necklaces from Australia make wonderful gifts. And to make your gift-giving experience even more seamless, we also offer gift cards that can be used across all our collections.

What is the story behind Onatah Jewellery?

Onatah Jewellery is a jewellery shop under Georgies Fine Jewellery, a family-run business with a legacy of over 40 years located on the Far South Coast of NSW, Australia. The Onatah brand was created to offer a range of quality jewellery that's not only stylish but also affordable. 

What types of jewellery do you sell at Onatah Jewellery?

At Onatah Jewellery, we offer a delightful selection of necklaces and pendants, bracelets, earrings and rings, all meticulously designed and crafted to reflect the beauty of the ocean and nature. Our jewellery is made from sterling silver, with options for rose and yellow gold plating, adorned with gemstones, pearls and cubic zirconias.

Can you explain what a sun pendant is?

A sun pendant is a meaningful piece of jewellery that symbolises positivity and warmth. It serves as a beautiful accessory for anyone seeking to embrace the bright side of life and carry a bit of sunshine with them each day.

How should I care for my ocean jewellery?

Caring for your ocean-inspired jewellery is essential to ensure it retains its beauty for years to come. Here are some tips:

• Avoid wearing your jewellery in the shower, pool or while swimming in the ocean to prevent damage from moisture.
• Keep your jewellery away from harsh chemicals, such as perfumes, cosmetics and cleaning agents, as they can damage the finish and gemstones.
• Periodically check your jewellery for loose stones or any signs of wear and tear. If you notice any issues, have it professionally inspected and repaired if necessary.

What makes Onatah Jewellery's pearl collection unique?

Our pearl collection stands out due to its meticulous craftsmanship and selection of pearls renowned for their quality. Each piece embodies timeless elegance and sophistication, designed to be a cherished addition to any collection.

What types of pearls are used in the pearl collection?

The collection features an array of pearls, including freshwater pearls and shell pearls. We ensure that our pearls are sourced from reputable suppliers, upholding authenticity and exquisite beauty.

How do I care for my Onatah jewellery pearl pieces?

Keep your pearl jewellery away from harsh chemicals, perfumes and extreme temperatures. Gently clean your pearls with a soft cloth and store them separately to prevent any scratches.

What is the return policy for the pearl collection?

Our return policy allows for returns within 30 days of your purchase. To be eligible, the item must be unused and in the same condition as when you received it. It also needs to be returned in its original packaging.

Are there any promotions or discounts available for the pearl jewellery collection?

We recommend keeping an eye on our website and following us on social media for the latest promotions and special offers.

What are stacker rings?

Stacker rings are designed to be worn together on the same finger. These rings come in diverse styles, materials and designs. They're perfect for mixing and matching according to one's personal style, mood or occasion.

These rings can be worn in numerous ways. Some people prefer a cohesive look by sticking to one metal type or colour scheme, while others enjoy the contrast of mixing metals and gemstones.

How should I care for stacker rings?

Follow these tips to ensure your jewellery remains pristine and dazzling for years to come:

Moisture can affect plating so take off your stacker rings before showering or swimming in chlorinated or sea water. Likewise, refrain from spraying perfume and applying creams directly on your rings.

Remove your jewellery before intense workouts or physical activities to prevent potential wear from sweat and friction.

Keep sterling silver and gold-plated pieces clean and shiny by gently wiping them with a polishing cloth or using a special jewellery cleaning solution.

Keep in mind that gold plating may eventually wear away or sustain scratches, exposing the underlying base metal. As such, plated pieces may require re-plating every few years to restore their original shine and appearance.

Prevent fading and tarnishing by storing your stacker rings in a dry and cool place away from direct sunlight.

Where can I purchase stacker rings?

You can find affordable, premium-quality stacker rings here at Onatah. We’ve carefully curated a wide range of styles to ensure there’s something for everyone.

Can stacker rings be resized?

Many of our rings are designed to be resizable, although this depends on the specific style of the ring and how the gemstones are set.

Ring sizing can be tricky, so we've included the available sizes on each product page. To ensure the perfect fit, we strongly suggest visiting a local jeweller to get sized in person.

What if I receive a defective or incorrect item?

If you decide that your new jewellery isn’t right for you, don’t worry. You have up to 30 days to request a refund or exchange. Just make sure that the item is in its original condition and packaging. Get in touch with our team, present proof of purchase and we'll assess whether the item qualifies for a return.

What is snake jewellery?

Snake jewellery is valued not just for its unique style but also for the powerful symbols it embodies. It can feature textured scales, coiled bodies, and detailed snake silhouettes with eyes made from precious stones.

What does the snake symbolise in jewellery?

The symbolism of snakes has evolved over the years. Historically, snake jewellery has been linked to concepts of eternal love, healing properties and protection against evil. Moreover, the act of shedding their skin represents growth and transformation.

How should I care for snake jewellery?

To maintain the beauty of your jewellery and prevent moisture from tarnishing the plating, do not wear it while showering or swimming. Avoid applying perfumes and creams to the pieces to prevent potential damage.

Clean sterling silver and gold-plated items with a polishing cloth and a specialised jewellery cleaning solution. Always ensure your jewellery is stored in a secure, cool and dry place away from direct sunlight when not in use.

Following these care instructions will help keep your pieces lustrous for years to come.

Can snake jewellery be worn by men and women?

Absolutely! Our versatile and symbolic designs appeal to various personal styles and tastes.

Where can I purchase snake jewellery in Australia?

Onatah Jewellery is your premier destination for snake earrings, rings and necklaces. Whether you prefer understated elegance or statement-making pieces, we have the perfect choices for you. Explore our collection today and find your perfect match.

Can I wear moonstone jewellery every day?

Absolutely! Our collection is crafted from 925 sterling silver, meaning you can wear your moonstone jewellery from day to dark without hassle. However, to prolong its lifespan, we recommend removing your piece before swimming in chlorinated water or enjoying a long shower — overexposure to water can cause silver to oxidise more quickly.

How do I care for my moonstone jewellery?

Here's how we recommend you care for your moonstone accessories to preserve its beauty and quality for years to come:

Only use professional-grade jewellery cleaners

Refrain from dousing your moonstone necklaces or earrings in DIY jewellery cleaners like vinegar and baking soda concoctions. Likewise, don't cleanse your sterling silver moonstone pieces with bleach or toothpaste.

Store your jewellery in separate pouches to avoid scratches 

When not in use, store your moonstone necklaces and earrings in an enclosed jewellery box or pouch, so your accessories won't accumulate dust or rub against other pieces in your collection.

What payment methods do you accept?

Onatah offers multiple convenient payment methods. No matter how many pieces you purchase in our store, you can pay for your moonstone jewellery using Paypal, credit cards or Afterpay — so you can split your payments over four equal instalments due every fortnight.

Do you ship internationally?

No, Onatah only ships within Australia. But we're constantly exploring ways to expand our business and cater to our customer's diverse needs. Stay informed for updates on future shipping expansions by subscribing to our newsletter.

What is your return policy?

If you wish to return your unused moonstone jewellery, you are welcome to do so within 30 days for a refund or exchange. To qualify for a return, please ensure the items are in the same condition as when you received them and retain their original packaging. Contact our team with a receipt or proof of purchase and we will evaluate the eligibility of your items for return.

What is Cubic Zirconia, and how is it different from diamonds?

Cubic Zirconia (CZ) is a synthetic gemstone closely resembling a diamond. It is made from zirconium dioxide and exhibits similar visual characteristics to diamonds but at a much lower cost.

Is Cubic Zirconia considered a natural gemstone?

Cubic Zirconia is not a naturally occurring gemstone.

How does the cost of Cubic Zirconia compare to diamonds?

Cubic Zirconia is significantly more affordable than diamonds. It provides an economical alternative for those seeking a diamond-like appearance without the high price tag.

Does Cubic Zirconia scratch easily?

Cubic Zirconia will scratch easily. It may still show signs of wear over time, so applying the proper care and avoiding exposure to abrasive materials is essential.

How do I care for Cubic Zirconia jewellery?

Clean Cubic Zirconia jewellery with a soft brush and mild soapy water. Avoid harsh chemicals and store them separately from other jewellery to prevent scratches.

Does Cubic Zirconia come in different colours?

While the most common form of Cubic Zirconia is colourless, it can be created in various colours by adding different metal oxides during the manufacturing process.

How can I distinguish between Cubic Zirconia and a real diamond?

While Cubic Zirconia may look similar to diamonds, a trained gemologist can differentiate between the two. Factors such as hardness, weight and thermal conductivity are used in gemstone identification.

Is Cubic Zirconia suitable for everyday wear?

Cubic Zirconia is suitable for everyday wear keeping in mind it will scratch easily, but like any jewellery, it should be treated with care and it will maintain its appearance over time.

Can Cubic Zirconia be replaced with real diamonds later?

In many cases, Cubic Zirconia stones can be replaced with real diamonds if desired. Jewellers can assist in the replacement process.

Show content inside a collapsible panel. Great for FAQ's or additional product information