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Onatah Jewellery Header 2

FAQ

What is your jewellery made out of?

The majority of our jewellery is solid sterling silver (925) and gold/rose gold plated on sterling silver. Can I swim/shower with my jewellery on? No, we suggest always taking off your jewels before swimming/showering. This will ensure that your plating lasts for as long as possible and your jewels will stay clean and sparkly. Crystals, in particular, will dull if exposed to chlorine/salt water.

Can I exercise with my jewellery on?

No, we suggest always taking your jewellery off before exercising as your sweat can damage the plating of your piece. Additionally, while strong, our jewellery is still fine and delicate and will break if pulled during vigorous activities. Wearing Leather Jewellery Leather jewellery should not be worn in water or most environments.

Can you repair my jewellery?

All of our jewellery has a warranty period of 12 months. Depending on the type of breakage and wear, we can offer a repair or a replacement in the case of a faulty product. We have a fully equipped workshop able to repair most damage

What if I need my ring to be resized?

Most rings can be resized but this is dependent on the ring style and setting of the gemstones.

How do I clean my jewellery?

Please refer to our product care instructions found here.

Can I purchase your jewellery online internationally?

Unfortunately we are currently not shipping internationally.